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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Hubbell

May 2, 2025

5  out of  5
rating by Rick Hubbell
"Genesis was a great help"
We responded:
"Thank you, Rick, for sharing your experience! I'm glad to hear that Genesis was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Atchara Mekchay

May 1, 2025

5  out of  5
rating by Atchara Mekchay
"Anna has been absolutely amazing to work with! She was very patient and always there to answered all my questions. She always made sure to follow up with me and willing to work with my crazy schedule. Thank you Anna!"
We responded:
"Thank you, Atchara, for sharing your experience! I'm happy to hear that Anna was able to assist you so effectively. Her dedication to answering your questions and accommodating your schedule is truly appreciated. If you need any further assistance, feel free to reach out to our office anytime!"
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Sarah Barnhart

May 1, 2025

5  out of  5
rating by Sarah Barnhart
"Working with Anna is a dream! She is so knowledgeable and so efficient in everything she touches! I recommend her to all my family and friends!"
We responded:
"Thank you, Sarah, for sharing your experience! I'm glad to hear that Anna's expertise and efficiency have made such a positive impact. Your recommendations to family and friends mean a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
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Turner Franckowiak

April 30, 2025

5  out of  5
rating by Turner Franckowiak
"Anna has been so knowledgeable and helpful. Highly recommend her for all your insurance needs. 10/10 experience"
We responded:
"Thank you, Turner, for sharing your experience! I'm happy to hear that Anna's expertise and assistance made such a positive impact. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime!"
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Ellen Hogg

April 30, 2025

5  out of  5
rating by Ellen Hogg
"Anna has been great to work with. Very professional and communicative. Thanks for great service!"
We responded:
"Thank you, Ellen! I'm happy to hear that Anna has been professional and communicative in providing you with great service. We appreciate your feedback and are here to assist you with any future needs."
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Valerie Garrett

April 29, 2025

5  out of  5
rating by Valerie Garrett
"Great customer service today from Gemini. Situation investigated and resolved."
We responded:
"Thank you, Valerie, for your feedback! I'm happy to hear that Gemini provided you with great customer service and effectively resolved the situation. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Linda Smith

April 28, 2025

5  out of  5
rating by Linda Smith
"Genesis was very helpful in answering questions regarding our account. All issues were resolved. Thanks for making it easy!"
We responded:
"Thank you, Linda, for sharing your experience! I'm happy to hear that Genesis was able to assist you with your questions and resolve all issues. We're here to make things easy for you, so feel free to reach out if you need anything else."
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Jacquelyn Jones

April 28, 2025

5  out of  5
rating by Jacquelyn Jones
"Baltool is an amazing person to work with! Excellent customer service and speedy delivery of products as requested."
We responded:
"Thank you, Jacquelyn, for your wonderful feedback! I'm glad to hear that Baltool provided excellent customer service and delivered your products promptly."
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Bobbie

April 24, 2025

5  out of  5
rating by Bobbie
"I absolutely love my insurance agency they are all ways super helpful. The automotive voice messaging is super simple. Customer service is phenomenal."
We responded:
"Thank you, Bobbie! I'm glad to hear that you find our team helpful and our services easy to use. We strive to provide phenomenal customer service, and your feedback means a lot to us."
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Jessie Whitman

April 24, 2025

5  out of  5
rating by Jessie Whitman
"Anna was so knowledgeable and helpful. Highly recommend her for all your insurance needs!"
We responded:
"Thank you, Jessie! I'm happy to hear that Anna was able to assist you with her knowledge and helpfulness. We appreciate your recommendation and are here for any insurance needs you may have in the future. Feel free to reach out anytime!"
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Annie

July 30, 2024

5  out of  5
rating by Annie
"Anna was super friendly and very knowledgeable. She was able to answer all my questions."
We responded:
"Hey Annie, thanks a lot for the awesome review! I'm so happy Anna could assist you with all your questions and provide such friendly and knowledgeable service. If you need anything else, feel free to reach out anytime! - Jared Dean - State Farm Insurance Agent, Portland, OR"
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Matthew Gilbert

December 14, 2023

5  out of  5
rating by Matthew Gilbert
"Adam was super helpful in walking me through the setup process and explaining all the various crazy terminology! Super friendly and made the whole process a whole lot more pleasant compared to just clicking a ton of buttons online."
We responded:
"Thanks for the kind words, Matthew ! We’re happy to hear Adam was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Adrian N

November 15, 2023

5  out of  5
rating by Adrian N
"Fast and amazing service!"
We responded:
"Adrian, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Jeffrey Sprague

October 7, 2023

5  out of  5
rating by Jeffrey Sprague
"I was not in the mood for a cal but working with Adam changed everyone. Very professional and knowledgeable. Saved me a bunch of money. I will recommend him"
We responded:
"Jeffrey, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Adam cares a lot about our customers."
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Nick Drums

July 21, 2023

5  out of  5
rating by Nick Drums
"Amber was quick to reply to my inquiry, great customer service."
We responded:
"Thank you for the five-stars, Nick! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Alex Kagan

July 17, 2023

5  out of  5
rating by Alex Kagan
"Great experience with this office. Piper is awesome to work with! She is very communicative and gets documents to you quickly. I was under a time crunch and she went above and beyond for me!"
We responded:
"Alex, we’re glad to hear how Piper was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
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Kimberly McGhie

June 25, 2023

5  out of  5
rating by Kimberly McGhie
"Jared was very kind and helpful. He helped me get the best deal❤️"
We responded:
"We love seeing reviews like this, Kimberly Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Andrew Clarke

May 28, 2023

5  out of  5
rating by Andrew Clarke
"Matt was very knowledgeable and efficient with the changes I needed done with my policy!"
We responded:
"Andrew, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Portland."
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Robert Skall

May 24, 2023

5  out of  5
rating by Robert Skall
"My experience with State Farm and Mike was great. He got back to me quickly and answered all my questions and was very pleasant. Thanks Mike."
We responded:
"Thanks for the kind words, Robert! We’re happy to hear Mike was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Chelsey Rosales

May 22, 2023

5  out of  5
rating by Chelsey Rosales
"Amanda was SO GREAT with me today. I have been tossed around and ignored from Chris Shobe and Amanda was able to help me with everything I needed. Definitely recommending State Farm because of her only."
We responded:
"Thank you for the wonderful review, Chelsey! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Nick Egoroff

December 23, 2022

5  out of  5
rating by Nick Egoroff
"My experience with state farm was really good Austin Murphy was the guy I was talking to get a quote on my car insurance he was super polite and professional I really recommend to talk to him about getting a quote for insurance"
We responded:
"Nick, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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kevin johnson

December 10, 2022

5  out of  5
rating by kevin johnson
"Very kind and informative especially for someone who is brand new to acquiring their very own insurance for the first time as well as helping them get the most out of the insurance that best serves their own personal needs"
We responded:
"Kevin, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. We care a lot about our customers."
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neverdoubt74

December 2, 2022

5  out of  5
rating by neverdoubt74
"I have received exceptional service from Kalyn at State Farm. My policies were a bit complex due to the recent death of my father and the subsequent stroke my mother had while driving. I’ve been struggling to manage all of my parents’ affairs. I’m POA for my mom now that my dad is dead and my mom is incapacitated. Kalyn has been professional, compassionate, and responsive. She took the time to listen to my circumstance, and developed auto, homeowner, and umbrella liability policies that cover vehicles and homes in CA and OR. It’s so nice to have one point of contact for all of my insurance needs and it’s truly a relief to know that everything is covered by one company. Thank you, Kalyn, for being so patient and all-around awesome."
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Sarah Anne

October 7, 2022

5  out of  5
rating by Sarah Anne
"Great customer service😀"
We responded:
"Thank you for taking the time to leave us a review, Sarah. Our State Farm office in Portland would be nothing without policyholders like you!"
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Christian Flores

September 16, 2022

5  out of  5
rating by Christian Flores
"Greg has been a fantastic advocate for your company. He educated me in the value of the right coverage in my policy and even helped me with considering life insurance. Due to my unusual schedule at the moment we haven’t been able to sit down to talk more about this but I fully intend to do so as he has been very insightful and helpful every step of the way. Your staff is very professional and helpful. I have no desire to change insurance companies and it is down to Greg and his customer service and knowledge."
We responded:
"Hi, Christian! Thank you for the shoutout for Greg! He is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"